Frequently Asked Questions
Everything you need to know about your Mumu order.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak seasons or sales, please allow up to 4 business days for processing.
What is your return policy?
We accept returns on unworn, unwashed items with tags attached within 30 days of delivery. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find my size?
Each product page features a specific size chart. Our styles range from loose and flowy to form-fitting, so we recommend checking the 'Fit Tip' section for each individual garment.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery timelines are calculated at checkout based on your location and local customs duties.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive.
How do I care for my Mumu pieces?
To keep your Mumu looking its best, we recommend hand washing in cold water and hanging to dry. Always check the care label inside your garment for specific instructions.